AI Automation Solution

AI Chatbots & Voice Agents That Actually Get Work Done

Go beyond answering questions. Deploy AI agents that qualify leads, book appointments, retrieve company knowledge and automate customer conversations across WhatsApp, websites, phone calls and internal tools.

Automating conversations for businesses across every industry.

Availability
24/7
First reply
In seconds
Plugs into the tools you already run
WhatsAppTelegramGoogle SheetsGoogle CalendarHubSpotNotionShopifyWordPressGoogle Drive
The problem

Your team shouldn’t be answering the same questions every day.

Customers wait for replies

Leads go cold and leave before your team gets a chance to respond.

Staff repeat the same answers

Pricing, availability, FAQs and booking requests, over and over.

Knowledge is scattered

Information lives across PDFs, Google Drive, Notion and internal docs.

Calls get missed

Every missed call after hours could become a lost customer.

Why it matters

The numbers behind conversation automation

80%
of customer enquiries are repetitive and automatable
24/7
availability, including weekends & public holidays
<30s
average first response, day or night
simultaneous conversations, no queue
Two core services

AI Chatbots & AI Voice Agents

Two services, one goal: automate the conversations that eat your team’s time. Deploy a chatbot, a voice agent, or both — each one a front-end for a complete automated workflow, connected to your tools. Common use cases:

Customer Support Agent

Instant, accurate answers to FAQs on any channel, with clean human handover.

QuestionAnswerResolve

Sales Qualification Agent

Qualifies and scores leads, then routes hot ones straight to your sales team.

LeadQualifyRoute

Appointment Booking Agent

Checks availability and books directly into your calendar, then confirms.

RequestCheckBook

Internal Knowledge Agent

Answers employee questions instantly using your SOPs and company docs.

AskRetrieveAnswer

Voice Receptionist

Answers phone calls naturally, books, takes messages and transfers to staff.

CallHandleSummarise

Order Tracking Agent

Automatically checks order and delivery status, so customers self-serve.

Order#LookupUpdate

HR Assistant

Answers staff questions on leave, claims and policies from your HR docs.

QueryPolicyReply

Need a custom agent?

We design agents around your exact workflow and tools.

Talk to us →
Under the hood

Every conversation becomes an automated workflow

The chat is just the surface. Behind every message, a full workflow runs, connects to your systems and takes action.

01
Customer message
From WhatsApp, web, phone or social.
02
Understand intent
Works out what they want.
03
Retrieve knowledge
Pulls the right answer.
04
Take action
Book, qualify, check, ticket.
05
Update CRM
Log contact & lead status.
06
Notify team
Alert a human if needed.
07
Reply customer
Instant, in any language.
Omnichannel

Meet customers wherever they are

WhatsApp
Website Chat
Messenger
Instagram
Voice Calls
Telegram
Slack
Microsoft Teams
Live AI voice — natural, interruptible, bilingual
Voice agents

AI that answers calls like your best receptionist

Natural conversations
Appointment booking
Call summaries
Staff transfers
24/7 availability
Any language — English, Mandarin & more
Knowledge base

Train once. Answer forever.

Feed the agent everything your business knows. It answers from your approved sources — accurate, on-brand and always up to date.

PDFs & SOPs
Google DriveGoogle Drive
NotionNotion
Website
Policies
AI Knowledge Base
Indexed, searchable, secure
Accurate responses
Every answer traced to your real content.
Industry use cases

Tuned to how your sector runs

Healthcare

Appointment booking, patient FAQs and follow-up reminders.

Dental

Treatment enquiries, quotes and automated recall reminders.

Accounting

Tax and SST FAQs, client enquiries and document requests.

Recruitment

Candidate screening and interview scheduling at scale.

Property

Instant lead qualification and viewing appointment booking.

Education

Student and parent enquiries, enrolment and course info.

Retail & E-commerce

Order tracking, returns and 24/7 customer support.

Professional Services

Enquiry handling, quoting and consultation booking.

+ Many more industries

Don’t see yours? We adapt AI agents to any sector. Talk to us →

The difference

Traditional support vs an AI agent

Traditional support
Framworq AI agent
Availability
Office hours only
24/7, incl. public holidays
Capacity
One customer at a time
Unlimited conversations
Knowledge
Human memory
Connected knowledge base
Booking
Manual back-and-forth
Automatic into calendar
Response time
Minutes to hours
Instant
Operating cost
High payroll cost
Lower cost per conversation
ROI calculator

See what automation could save you

Estimate the time and cost an AI agent can recover each month. Slide to match your business.

Hours saved / month
875
Labour cost saved / month
$21,875
Estimated annual saving
$262,500
Estimate only, based on your inputs and an assumed automation cost. Book a consultation for a tailored projection.
Trust & control

Enterprise-ready security

AI is only one component of the workflow. Sensitive actions stay under human approval and inside your existing business systems.

Human approval when needed

Route high-stakes actions to a person before anything is committed.

Role-based permissions

Control exactly what each agent can see, do and access.

Private knowledge base

Your data stays yours — scoped to your business, not shared.

Audit logs

Every conversation and action is recorded and reviewable.

Secure integrations

Connections use official, permissioned APIs to your tools.

Privacy by design

Customer data handled in line with data-protection best practices.

FAQ

Your questions, answered

Can it connect to WhatsApp?

Yes. We connect your AI agent to the WhatsApp Business API so it can chat, qualify leads and book appointments on one of the world’s most-used messaging channels, alongside web chat and social inboxes.

Can it answer phone calls?

Yes. Our AI voice agents answer inbound calls naturally, book appointments, take messages, summarise the call and transfer to a human when needed, 24/7.

Can it book appointments?

Yes. The agent checks availability and books directly into Google Calendar, Calendly or your existing booking system, then confirms with the customer.

Can it access Google Drive and our documents?

Yes. We train the agent on your PDFs, Google Drive, Notion, website and internal policies so it answers using your real company knowledge.

Does it replace my staff?

No. It removes repetitive work so your team focuses on higher-value tasks. Sensitive actions stay under human approval and complex cases are handed to staff.

How long does deployment take?

A focused WhatsApp or web agent can go live within days. Larger multi-channel deployments with voice and deep integrations typically take a few weeks.

Can it speak multiple languages?

Yes — any language. Our agents handle English and virtually any other language, and can even switch language mid-conversation to match your customer.

How accurate is it?

Because the agent answers from your approved knowledge base rather than guessing, responses stay accurate and on-brand. We keep refining accuracy and handover rules after launch.

Can it integrate with our CRM?

Yes. The agent reads and updates your CRM, such as HubSpot or Salesforce, so every conversation logs contacts, notes and lead status automatically.

How much does it cost?

Cost depends on channels, languages and integrations. We scope every project after a free consultation and give a fixed, transparent quote before any work begins.

Let’s build it

Your AI team never sleeps.

Whether you handle 50 enquiries a day or 5,000, we design AI chatbots and voice agents that integrate with your existing workflows, reduce manual work and deliver faster customer experiences.

Book a Free Automation Consultation WhatsApp Us