Arrives
From an ad, search or social post.
Asks
AI answers & recommends instantly.
Abandons
Leaves before checkout.
Recovered
AI follows up on WhatsApp.
Buys
Order & delivery updates auto-sent.
Returns
Re-engaged into a repeat buyer.
AI automation for eCommerce
Every message answered. Every cart recovered. Automatically.
Your store never closes — so your support, follow-ups and marketing shouldn’t either. Framworq builds AI that replies in seconds, wins back lost checkouts and turns one-time buyers into repeat customers, 24/7.
Works with
Your Store · AI Assistant
Online · replies instantly
Hi! Is the Classic Tote back in stock? 🙈
Yes — restocked this morning! Want me to reserve one and send your checkout link? 🛍️
Yes please 🙏
Done ✅ Here’s your link — free shipping if you order today.
Recovered this month
+$84,200
Carts recovered
312
The basics
What is AI automation for eCommerce?
AI automation for eCommerce is the use of artificial intelligence to run an online store’s repetitive tasks automatically — answering customer questions, recovering abandoned carts, sending order updates, running ads and reporting on sales — 24/7, without manual work.
Instead of your team handling every message and follow-up by hand, connected AI workflows do the work across your store, WhatsApp, email and ad accounts. They read live data from platforms like Shopify and WooCommerce and take real action — while you approve anything sensitive.
More than a chatbot
It doesn’t just reply — each message triggers a full workflow that books, updates orders, recovers carts and syncs data.
Connected to your store
It plugs into the tools you already use, acting on real orders, products and customers — not a separate, disconnected system.
Always on, always in control
It works around the clock in your brand voice, while you decide what runs automatically and what waits for approval.
Sound familiar?
Your store is busy. Your team can’t be everywhere at once.
These are the leaks quietly costing online stores revenue every single day.
Replies come too late
Customers message at midnight and hear back the next morning — if at all.
Carts vanish at checkout
Most shoppers leave before paying, and follow-up rarely happens in time.
“Where’s my order?”, again
Your team answers the same tracking question dozens of times a day.
Ad spend climbs, ROI doesn’t
Campaigns run on autopilot — but no one has time to review what’s working.
Buyers never come back
Customers order once and disappear, so repeat revenue never compounds.
Data lives everywhere
Orders, stock and numbers are scattered, so decisions are guesswork.
The fix
For every leak, an automation that plugs it
We don’t hand you another tool to manage. We build the workflow that removes the problem — and connect it to the store you already run.
The problem
Shoppers wait hours for a reply
Slow answers on WhatsApp, web chat and Instagram send ready-to-buy customers straight to a competitor.
What we automate
A 24/7 AI support agent
Answers product, sizing, shipping and returns questions instantly on every channel — and hands complex cases to your team.
First reply in under 30 seconds, day or night
AI Chatbots & Voice Agents →
The problem
Most carts never reach checkout
Shoppers get distracted, hesitate on shipping, or plan to “come back later” — and never do.
What we automate
Abandoned-cart recovery flows
Timed, personalised nudges over email and WhatsApp with the right message and incentive to bring the sale back.
Recover checkouts that would otherwise be lost
Sales & Marketing Automation →
The problem
“Where’s my order?” floods your inbox
The same tracking and returns questions eat hours your team could spend on real customers.
What we automate
Order-tracking & returns agent
Looks up live order status and replies automatically, so customers self-serve and your inbox stays clear.
Routine tickets resolved without a human
AI Chatbots & Voice Agents →
The problem
Customers buy once and vanish
No follow-up, no reason to return — so hard-won customers never turn into repeat revenue.
What we automate
Retention & review engine
Post-purchase flows request reviews, recommend refills and re-engage past buyers with offers they act on.
Turn one-time buyers into loyal customers
Sales & Marketing Automation →
How it works
One shopper’s journey, fully on autopilot
Follow a single customer through your store. Every step below runs automatically — and connects to your systems to take real action.
Arrives
From an ad, search or social post.
Asks
The AI answers and recommends instantly.
Abandons
Leaves before completing checkout.
Recovered
AI follows up on WhatsApp with the right nudge.
Buys
Order and delivery updates are sent automatically.
Returns
Re-engaged with offers and turned into a repeat buyer.
Plugs into the store & marketing tools you already run
Under the hood
The automation building blocks behind your store
Your eCommerce setup is assembled from our core solutions — take as many as you need.
AI Chatbots & Voice Agents
24/7 support, order tracking and lead capture across WhatsApp, web and phone.
Learn more →Sales & Marketing Automation
Cart recovery, ads, content and retention flows that lift revenue.
Learn more →Data & Analytics Automation
Live dashboards for revenue, ad spend, returns and product performance.
Learn more →Business Operations Automation
Inventory sync, order processing and back-office tasks handled automatically.
Learn more →Finance & Accounting Automation
Invoicing, reconciliation and payment follow-ups kept accurate and on time.
Learn more →Custom API Integrations
Connect your storefront, payments, shipping and marketing apps into one system.
Learn more →See the value
What automation is worth to your store
Estimate the support time and cost an AI store engine can save you each month. Slide to match your store.
Hours saved / month
90
Support cost saved / month
$2,250
Estimated annual saving
$27,000
Estimate only, based on your inputs and excludes recovered cart revenue. Book a consultation for a tailored projection.
FAQ
Your questions, answered
What can AI automation do for my online store?
It handles the repetitive work that eats margin and time: recovering abandoned carts, answering customer questions 24/7, automating order-status replies, running and optimising ads, and reporting on revenue. Your team focuses on products and growth while the system runs the rest.
Does it work with Shopify and WooCommerce?
Yes. We connect to Shopify, WooCommerce and other store platforms through their official APIs, so the automation reads orders, products and customers and acts on live store data.
Can it recover abandoned carts?
Yes. When a shopper leaves without checking out, the system triggers personalised follow-ups across email and WhatsApp with the right timing and incentives to bring them back and complete the purchase.
Can it handle order tracking and “where’s my order?” questions?
Yes. The agent looks up order and delivery status automatically and replies instantly, so customers self-serve and your team stops answering the same questions all day.
Can it answer customers 24/7 on WhatsApp?
Yes. We deploy an AI support agent on WhatsApp, web chat and social inboxes that answers product, shipping and returns questions instantly, any time of day, and hands complex cases to your team.
Can it run my ads and social content?
Yes. The system generates product ad creative and social posts, launches and monitors campaigns on Meta and Google, and flags what to scale or pause so budget goes to what converts.
Will it sync with my inventory and other tools?
Yes. We keep your store, inventory, CRM, spreadsheets and marketing tools in sync so stock, orders and customer data stay accurate everywhere without manual re-entry.
Do I stay in control of what it sends?
Completely. You set what runs fully automated and what waits for approval, everything stays on your brand voice and your accounts, and every action is logged.
How long does it take to set up?
A focused build such as a WhatsApp support agent or cart-recovery flow can go live within days. A full store automation across support, marketing, ops and reporting typically takes a few weeks.
How much does it cost?
Cost depends on the channels, volume and integrations you need. We scope every project after a free consultation and give a fixed, transparent quote before any work begins.