API integration services that keep your systems in sync.

Most systems with an accessible API or webhook. Common ones include CRMs like HubSpot and Salesforce, ERPs and finance tools like SAP, QuickBooks and Xero, e-commerce platforms like Shopify, payment systems like Stripe, and databases like PostgreSQL and MySQL. If a system exposes a REST or GraphQL API and grants the access we need, we can usually connect it. Rate limits, licensing and vendor approval can affect what is possible, and some vendors require you to enable API access or approve the integration first.

There are often other routes: webhooks, official export and import files, a database-level connection the vendor permits, approved middleware such as Zapier or Make, or a manual checkpoint in the process. Any route must be allowed by the vendor's terms and your licence. In scoping we confirm the most stable option before committing to it. Sometimes the honest answer is that a step stays manual.

Often, yes. Older systems may offer SOAP services, a local database the vendor allows us to read, scheduled export files or a connector that runs inside your network. We check what's available and permitted, then choose the route that will hold up, and agree how the connection is secured.

Yes, with rules agreed up front. We define a field mapping and a source of truth for each field, for example the CRM wins on contact details. Unique IDs, idempotency keys and de-duplication rules stop the same event writing twice, as far as each system allows, and reconciliation checks flag mismatches for a person to resolve.

Failed calls retry with backoff, then alert a named person, and runs are logged so a failed sync can be replayed. Vendors deprecate endpoints and change versions, so we add monitoring that flags failed calls or schema changes early. With a maintenance plan we update the integration when an API version is retired, and without one we hand over documentation so your team can maintain it.

We use each provider's recommended authentication, such as OAuth 2.0, API keys or signed tokens, and store credentials in encrypted secrets rather than in code. Traffic runs over HTTPS, webhook payloads are signature-verified, access is scoped to the minimum permissions needed, and sensitive write actions can wait for a person to approve. Data handling, AI providers and hosting are confirmed per project.

Both, plus SOAP and webhook-based endpoints where a vendor still uses them. We choose per integration: REST for most CRM, ERP and SaaS APIs, GraphQL where a platform offers it and we need to fetch related data in one call. We test the endpoints we use in Postman before wiring them into your workflow.

A single, well-documented two-system integration is the quickest to deliver. Multi-system middleware with custom data mapping, complex auth or ERP endpoints takes longer. After a free discovery consultation we prepare a tailored initial plan and proposal with a timeline and a private quote before any build starts.

You own the bespoke integration deliverables built for your project under our agreement, including the workflows, custom middleware code and data-mapping documentation we hand over. Integrations are built in your accounts and connect through your own API credentials. Framworq keeps its pre-existing tools and reusable components, with the rights your team needs to use the system.