Your front desk can’t answer every call, chase every reminder and confirm every booking at once. Framworq builds AI that handles the admin — replying to patients in seconds, filling and confirming appointments, and cutting no-shows — so your team can focus on care. It handles administration only, never clinical advice.
AI automation for healthcare is the use of artificial intelligence to run a practice’s repetitive admin automatically — answering routine patient enquiries, booking and rescheduling appointments, sending reminders, running recalls and handling intake forms — 24/7, without tying up your front desk.
Instead of your team fielding every call and chasing every reminder by hand, connected AI workflows handle the administration across phone, WhatsApp and web. They check your live calendar, book real slots and keep records in order — while patient information is handled securely and anything clinical is routed to your staff.
It handles scheduling, reminders, FAQs and forms only — never clinical advice or diagnosis. Anything medical is handed to your team.
It plugs into the booking and calendar tools you already use, acting on real availability — not a separate, disconnected system.
Patient information is handled securely and you decide what runs automatically and what waits for approval — every action is logged.
These are the admin leaks quietly costing clinics time, revenue and patient goodwill every single day.
Patients wait on hold or give up, while your front desk juggles calls, walk-ins and paperwork at once.
Empty slots that could have been filled cost you revenue and disrupt the whole day’s schedule.
Staff spend the morning phoning patients to confirm appointments instead of caring for the ones in front of them.
Opening hours, fees, directions, preparation — the same questions answered again and again by hand.
Patients message in the evening or at weekends, and by the time you reply they’ve booked elsewhere.
Intake forms, updates and follow-ups pile up, so details get re-keyed and things slip through the cracks.
We don’t hand you another tool to manage. We build the workflow that removes the busywork — and connect it to the systems your practice already runs.
Jammed phone lines and slow responses on WhatsApp and web send ready-to-book patients to another clinic.
Answers routine questions on WhatsApp, web and phone — hours, services, fees, preparation — and hands anything clinical to your team.
Patients forget, plan to call back or cancel too late — and the missed slot is revenue that never comes back.
Lets patients book, confirm and reschedule against your live calendar, with timely reminders that keep the diary full.
Reviews, cleanings and repeat visits go un-booked because no one has time to chase every patient who’s due.
Gentle, well-timed reminders bring patients back for reviews and follow-ups, so recalls happen consistently.
Forms, updates and hand-offs are re-keyed across systems, eating hours and letting details slip.
Collects intake details, files them securely and keeps your records and tools in sync without manual re-entry.
Follow a single patient through your practice. Every admin step below runs automatically — and connects to your systems to take real action.
Your healthcare setup is assembled from our core solutions — take as many as you need.
24/7 patient enquiries, booking and rescheduling across WhatsApp, web and phone.
Learn more →Recalls, reminders and re-engagement flows that keep patients coming back.
Learn more →Live dashboards for bookings, no-shows, enquiries and capacity across your practice.
Learn more →Intake forms, records and back-office admin handled and kept in sync automatically.
Learn more →Rostering, onboarding and hiring admin streamlined for a growing clinical team.
Learn more →Connect your calendar, forms, payments and messaging apps into one secure system.
Learn more →Estimate the front-desk time and cost an AI patient assistant can save you each month. Slide to match your practice.
It handles the admin that ties up your front desk: answering common patient enquiries 24/7, booking and rescheduling appointments, sending reminders to reduce no-shows, running recalls and follow-ups, and collecting intake details. The AI handles administration only, never clinical advice or diagnosis, so your team can focus on patient care.
No. The AI handles administrative tasks only, such as scheduling, reminders, frequently asked questions and forms. Anything clinical is always routed to your qualified staff, and the system is set up to hand over rather than advise.
Yes. The system sends timely, personalised reminders before each appointment and makes it easy for patients to confirm, reschedule or cancel in advance, so slots that would have been missed are freed up or filled.
Patient information is handled securely, with access controls, encryption in transit and storage limited to what the workflow needs. You decide what data the system can see, and every action is logged so you keep a clear audit trail.
Yes. We deploy a patient assistant on WhatsApp, web chat and phone that answers routine questions about opening hours, services, preparation and directions any time of day, and hands anything clinical or unusual to your team.
Yes. We connect to the calendar and booking tools you already use through their official APIs, so the assistant checks real availability, books directly into your schedule and keeps everything in sync.
Yes. The system re-engages patients who are due for a review, cleaning or repeat visit with gentle, well-timed reminders, so recalls happen consistently instead of slipping through the cracks.
Completely. You set what runs fully automatically and what waits for approval, all messages stay in your practice voice and on your accounts, and every action is logged for review.
A focused build such as a booking assistant or reminder flow can go live within days. A fuller setup across enquiries, booking, reminders, recalls and intake typically takes a few weeks.
Cost depends on the channels, volume and integrations you need. We scope every project after a free consultation and give a fixed, transparent quote before any work begins.
