About Framworq

We build the systems that run the boring half of your business.

Framworq is an AI automation studio. We design and build automation inside the software your business already uses, so manual work is reduced instead of moved somewhere else.

BeforeAfter automation
  • Lead response time 2 hours30 seconds
  • Data entry per record 3 min15 seconds
  • Report preparation 4 hours10 minutes
  • Document processing 10 min1 min

Illustrative examples of time per task, not typical results

2025
Founded in Malaysia
100+
Automation workflows built
up to93%
Less manual time per task
Worldwide
Based in Malaysia, working with clients anywhere
Our story

The issue was never effort. It was inefficiency.

Framworq was built after years of working with B2B and B2C companies across the world, from eCommerce brands and agencies to clinics, real estate teams and service businesses. We saw the same pattern repeating.

Teams overloaded with manual work

Customer service buried under endless messages

Sales teams slow to qualify leads

Operations trapped in repetitive tasks

Marketing wasting hours updating reports

Growth capped because workflows couldn’t scale

John Yang, founder of Framworq
John YangFounder & AI Automation Strategist
Who you’ll work with

Led by an engineer.

“We don’t build AI for the sake of AI. We build what businesses actually need.”

John spent six years shipping e-commerce solutions before moving into AI automation, where he has built everything from investor-sourcing platforms in capital markets to invoice systems that create drafts in accounting software for review.

Framworq is founder-led: John runs discovery and solution design, so the person you explain your business to is the person who designs your system.

6yrsshipping e-commerce solutions
2yrsbuilding AI automation
B.Engmechanical engineer by training
Who we are

Business-minded. Technology-driven.

Framworq helps businesses work smarter. We combine real business understanding with technical expertise to design and build solutions that simplify operations, reduce manual work, and deliver measurable results.

01

The work first, the AI second

We map how the process really runs, including the exceptions, before we suggest anything.

02

Built on your stack

It runs inside the tools your team already uses where possible, so there is little new to learn.

03

People stay in control

Anything sensitive waits for a person to approve it. No unchecked AI in your records.

04

Measured, not promised

We record a baseline before we build and measure the same thing after go-live.

05

Support when you want it

After handover you can run the system yourself or choose a separate maintenance plan.

Our mission

Our mission is simple: use AI and automation to help modern businesses run faster, leaner and smarter, with less time lost to repetitive work.

No templates and no forced processes. We map the way your team already works across sales, support, operations and finance, and build automation that slots right into it.

SalesCustomer supportOperationsFinanceMarketing
How a project runs

Small, clear steps. You decide at each one.

Every project starts with a free discovery. You receive a tailored initial plan and proposal, with scope, milestones and a private quote, before any build starts.

MapHow the work runs today, tested on your real samples.
Short, focused
ScopeScope, milestones, success measures and a private quote, in writing.
Agreed before the build
BuildBuilt into your systems, demoed to you at each milestone.
Depends on scope
PilotOn live work, measured against the baseline.
On live work
SupportMonitoring and maintenance after handover, if you want it.
If needed

Illustrative timeline: your proposal confirms the actual one. For reference, one accounting client went from kickoff to live in one month. A capital-markets client went from brief to daily use in three months.

01 · Pilot

One process

A single workflow with a fixed scope, often delivered in a few weeks. It measures the return before anyone commits to more.

Best for a first project with us
02 · Full build

A connected system

Several workflows across teams and tools, designed together so data moves end to end.

Best when the work crosses departments
03 · After go-live

Support after launch

Run the system yourself after handover, or agree a separate plan for us to monitor, fix, tune and extend it.

Your choice after handover

We build systems around your team’s actual workflow and agree on clear deliverables before implementation. After deployment, we hand over the bespoke project work and documentation described in your agreement. Framworq retains its pre-existing tools and reusable components, with the rights your team needs to keep using the delivered solution. If you’d like us to maintain, monitor or improve the system after launch, we can provide a support arrangement.

Our work

Measured on real work.

Three systems running in client businesses today, and what changed after go-live.

“This saves our team a lot of time, and we make far fewer errors. We’ve been able to take on more clients without hitting our capacity.”
BoonManaging Director, accounting firm
“This platform reshaped how we raise. We reach the right investors at a scale and speed we couldn’t touch before. It’s quickly become one of the most valuable tools we have.”
Senior Investment ManagerCapital-raising firm
Security & data

Your data stays protected. Your team stays in control.

  • Data handling confirmed per projectWhich AI providers are used, and their no-training terms where available.
  • Hosting agreed up frontYour own infrastructure or a managed server, confirmed in the scope.
  • Only the access it needsEach step gets the minimum access required to do its job.
  • People approve what mattersDrafts, approval steps and exception queues stay with your team.
  • Logged and monitoredLogging and failure alerts are agreed for each workflow.
  • Support after launchMonitoring and maintenance if you want it, or run it yourself after handover.
FAQ

Questions people ask about Framworq.

Who we are, where we are and how to reach us. Can’t find yours? Ask us directly below.

What is Framworq?

Framworq is an AI automation studio based in Malaysia. We design and build automation inside the software a business already uses, such as WhatsApp, AutoCount, Xero and HubSpot, so repetitive work takes up less of your team’s time.

What happens in a Framworq consultation?

It is free. You show us one process that eats your team’s week, we map how it runs today and tell you honestly whether it is worth automating. If it is, we prepare a tailored initial automation plan and proposal, with scope, milestones and a private quote, before any build starts.

Where is Framworq located?

Framworq is based at PFCC, Bandar Puteri, Puchong, Selangor, Malaysia, and works with clients anywhere. Projects run remotely. Where each system is hosted, your own infrastructure or a managed server, is confirmed for each project.

Is Framworq a registered company in Malaysia?

Yes. Framworq is the trading name of Framworq Digital Solutions Sdn. Bhd., registered in Malaysia (SSM 1701833-W).

What industries does Framworq work with?

Any business with repetitive, rules-based work. Our systems run in accounting and capital markets, and we build for e-commerce, finance, law, healthcare, agencies, real estate, recruitment and manufacturing. See industries.

How is Framworq different from other AI automation agencies?

We are engineers, not a tool reseller or a body shop. We build inside your existing tools with checks and approvals, measure results against a baseline, and hand over documented deliverables.

Is my data safe with Framworq?

We confirm data handling for each project, including which AI providers are used, their no-training terms where available, and where the system is hosted (your infrastructure or a managed server). Each step gets only the access it needs, and logging and failure alerts are agreed in the scope.

How do I contact Framworq?

Request a free discovery consultation on the contact page, WhatsApp +6011 5506 4690, or email hello@framworq.com. You will speak with John directly.

Next step

Let’s look at your workflow.

Start with a free discovery. Show us one process that eats your team’s week. We’ll tell you honestly whether it’s worth automating, then prepare a tailored initial plan and proposal.