Case study · Finance & Accounting

A finance team stopped keying invoices by hand — and got 3 days back every week.

A regional distribution group was drowning in supplier invoices. Framworq built an AI accounts-payable engine that reads every invoice, validates it against the PO, syncs it to Xero and routes approvals — so the team reviews exceptions instead of typing.

Industry
Wholesale distribution
Department
Finance / Accounts Payable
Invoices / month
1,240
Manual entry time
-95%
Executive summary

The 30-second version

A fast-growing distribution group was processing ~1,240 supplier invoices a month by hand. Framworq replaced the manual pipeline with an AI accounts-payable engine — capture, extraction, PO matching, approval routing and Xero sync. Manual data entry fell 95% and the finance team reclaimed roughly three days a week.

Challenge
Manual AP overload

Hundreds of invoices keyed by hand each week, late payments and no live view of what was owed.

Solution
AI accounts-payable engine

Invoices captured from the inbox, extracted, validated against POs and posted to Xero automatically.

Key results
94% touchless

Nine in ten invoices flow straight through; only true exceptions reach a person.

Outcome
~3 days/week saved

The team shifted from data entry to reviewing exceptions and managing cash flow.

Client overview

Who we built this for

Details are anonymised at the client’s request — the profile below reflects the real engagement.

IndustryWholesale & distribution
Department involvedFinance & Accounts Payable (team of 6)
Existing systemsXero, shared inbox, spreadsheets
Invoice volume~1,240 supplier invoices / month
Project scopeEnd-to-end AP automation + live dashboard
The business challenge

Growth turned accounts payable into a bottleneck

More branches meant more suppliers, more invoices and more manual work — and the finance team was absorbing all of it by hand.

Invoices keyed by hand

Every supplier invoice was downloaded from the inbox and typed into Xero line by line — hours of work daily.

PO matching was manual

Staff cross-checked each invoice against purchase orders in spreadsheets, so mismatches slipped through.

Approvals stalled in email

Sign-off chains lived in inboxes, so invoices waited days for a reply and payment runs slipped.

Late-payment penalties

Missed due dates meant avoidable late fees and strained supplier relationships.

Data-entry errors

Re-keying thousands of figures a month introduced duplicates and wrong amounts into the ledger.

No live view of liabilities

Leadership only learned what was owed after month-end, so cash decisions ran on stale numbers.

Before · the manual workflow

Six manual steps for every single invoice

This is how one invoice used to travel — every hand-off done by a person, every delay compounding.

Arrives
Invoice lands in a shared inbox — easily missed.
Download
Someone saves and files each PDF by hand.
Key in
Figures typed into Xero, line by line.
Match PO
Cross-checked against purchase orders manually.
Chase approval
Sign-off requested over email — waits days.
Pay & file
Payment run entered manually — often late.
Objectives

What success needed to look like

We agreed the targets up front, so the build was measured against outcomes — not features.

Eliminate manual entry

Stop the team re-keying invoice data into the ledger.

Target: 90%+ touchless

Pay suppliers on time

Cut approval delays so invoices clear before their due date.

Target: turnaround under 2 days

Catch errors automatically

Validate every invoice against its PO before it posts.

Target: zero silent mismatches

Live view of what’s owed

Give leadership real-time payables, not month-end surprises.

Target: always-current AP dashboard

Keep humans in control

Automate the busywork, but keep approval and edge cases with people.

Target: full audit trail on every action

Work with existing tools

Build on Xero and the current inbox — no rip-and-replace.

Target: a fast, low-risk rollout
Solution overview

One AI engine sitting between the inbox and the ledger

Framworq built an AI accounts-payable engine that watches the supplier inbox, reads each invoice, validates it against the matching purchase order, routes anything that needs sign-off, and posts the rest straight to Xero.

It runs on the tools the team already had — Xero, their shared inbox and messaging — orchestrated with n8n and an AI extraction model. People stay in the loop for approvals and exceptions; the engine does the typing, matching and posting.

After · the automated workflow

The same invoice, now fully on autopilot

Every step below runs automatically — a person only steps in to approve, or when the engine flags an exception.

Capture
The AI reads the supplier inbox the moment an invoice arrives.
Extract
Vendor, line items and totals are pulled out automatically.
Validate
Each invoice is matched to its PO; only mismatches are flagged.
Approve
Anything needing sign-off is routed for a one-tap approval.
Sync
The invoice is posted to Xero, coded and matched.
Report
The payables dashboard updates in real time.
Solution breakdown

What’s inside the engine

Seven components working together — each one replacing a manual step.

AI document processing

Reads PDFs, scans and emailed invoices, and extracts vendor, dates, line items and totals — in any layout.

Xero & inbox integration

Connects to the supplier inbox and Xero through official APIs, so invoices post to the real ledger.

PO & invoice validation

Matches every invoice to its purchase order and checks amounts, tax and duplicates before anything posts.

Approval routing

Sends invoices over threshold to the right approver with a one-tap sign-off, and remembers the rules.

Exception handling

Anything the engine isn’t sure about — a mismatch, a new vendor — is escalated to a person with context.

AP dashboard & reporting

A live view of what’s owed, what’s approved and what’s overdue — refreshed as each invoice moves.

Audit trail

Every extraction, approval and posting is logged, so month-end and compliance checks are clean.

Implementation

Delivered in four structured phases

Structured, low-risk and collaborative — the team saw working automation early and shaped it as we went.

Phase 01

Discovery

Mapped the current AP flow, invoice formats, approval rules and Xero setup with the finance team.

Phase 02

Build

Built the extraction, PO-matching and routing logic, tuned on a batch of the client’s real invoices.

Phase 03

Integrate & test

Connected Xero and the inbox, ran the engine in parallel with the manual process and compared results.

Phase 04

Launch & handover

Went live, trained the team on exceptions and the dashboard, and set up monitoring.

Technology stack

Built on tools the team already trusts

XeroGmailGoogle Sheetsn8nOpenAIStripeSlackWhatsApp

AI & extraction

A GPT-class vision model reads and structures every invoice, whatever its layout.

Automation platform

n8n orchestrates capture, validation, routing and posting end to end.

Accounting & APIs

Official Xero and Gmail APIs read and write live financial data.

Approvals & alerts

Slack and WhatsApp handle one-tap sign-off and exception notifications.

Results & business impact

What changed after launch

Measured against the same invoice volume, three months after launch.

94%
of invoices processed touchless, straight to the ledger
-95%
time spent on manual data entry each month
8→1
days average invoice turnaround, start to posted
$58k
estimated annual saving in finance-team hours
Late-payment fees down to near zero
~3 days a week returned to the team
Live payables visibility, any day
System preview

A look at the running system

The AP dashboard the finance team works from — every invoice, its status and what needs a human.

Captured invoice
#INV-4471
VendorMeridian Packaging
PO matchedPO-2208 ✓
Tax checkPassed
Total$12,480.00
Accounts Payable — live
VendorAmountStatus
Meridian Packaging$12,480.00Posted
Northwind Freight$3,940.00Approved
Apex Components$7,210.00Review
Kestrel Supplies$1,065.00Paid
Vantage Logistics$5,320.00Posted

Interface shown is representative of the delivered system.

“We went from dreading the invoice pile to barely thinking about it. The team spends its time on the exceptions that actually matter, and I can finally see what we owe in real time.”

Finance Director
Regional distribution group
Key takeaways

Why it matters

94% touchless
Nine in ten invoices flow straight from inbox to ledger — the team only touches the exceptions that need a human.
3 days/week
Roughly three days a week came back to the finance team — redirected from data entry to cash-flow work.
Built to scale
The same engine absorbs new suppliers and branches with no extra headcount — tuning on real invoices is what makes it hold.
Let’s build it

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